I got a gift card to Hand and Stone spa as a present and decided to use it for hot stone massage and facial. The place looks very nice, it is quite upscale. Yet, the massage was quite mediocre and the facial was not great either, my face had very visible redness next day (like most redheads I have sensitive skin, but this never happened to me before).
I probably shouldn't be complaining as I got this as a gift, but I certainly cannot recommend this spa.