My review may be biased because after bringing my mom in 2 years ago, who spoke vietnamese to them, everyone there is very nice to me. I am Asian but no I don't know what they are saying and I don't know why they whisper across the room. But they always do a good job on my pedicures and manicures/ acrylics. For almost 2 years I was a regular here, but it gets expensive from constant maintenance.. I havn't been to get my nails done in almost a year! How sad, I should make an appointment soon. Nice mini-get away and well groomed nails are pretty.