This gym totally use to be the bomb! I don't know what happened, BUT BE CAUTIOUS if signing up.
This past summer I had heart surgery that was very difficult to recover from and took longer then expected. I made several calls to the gym in an attempt to let them know what was going on and see if I could put my membership on hold or something. NO ONE EVER CALLED ME BACK.
Then I had a hysterectomy that the doctor made a mistake on. I was home for one day when the gym finally returned my calls after two months and told me I had to cancel my membership in person. I even explained what was going on but they didn't care. We even wanted to come back as soon as I could walk again but not now. I couldn't even walk and they wouldn't help me out. My husband was going to take time off work to go in but I ended up back in the hospital that weekend fighting for my life ending up with a second abdomen surgery and another 23 days in the hospitial, gotta love Nevada health care right.
There just simply wasn't time to go in person and they wouldn't even freeze my membership like most gyms will do for you.
The entire time our family is dealing with these tragedies my phone is blowing up from late payment notices and so was my email.
They claim to be family oriented but THEY ARE NOT!
I even sent messages through their website looking for a response and nothing!
It was simple, since there's no contract can I put my account on hold while I'm dealing with my unexpected health issues then return when I can walk again? Absolutely NOT! My husband and I are just holding on to all our proof waiting for them to turn it over to collections.
NOW I'm in default and still unable to walk so can't go take care of this yet.
TOTALLY RIDICULOUS! STAY AWAY FROM HERE!
I would recommend sticking with the other gyms. They seem to have less turn over and be more member friendly.