Well the management did get in touch with me after that review, offering to show us a good time the next time we're in town. That's obviously appreciated but then again, the chances all 4 of us are in Cleveland again may be slim. They could have blown me off or tried to argue with me on Yelp so I appreciate the effort.
Any place willing to do that is worth checking out a 2nd time but I guess try before you buy is the lesson here.