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  • My first journey of finding a car was here. My husband and I planned on being there for awhile. Originally I went because my husband bought his car here. I understand they don't hassle you, but when I and My husband walked in we couldn't even get help so we both walked outside to look. The selection wasn't a lot to choose from but I ended up finding a Kia. Still couldn't get help and was very disappointed in the service. I ended up calling after leaving and waiting a hour and not getting help while the staff were just sitting around. My husband encouraged me to go back which we planned to after we both got off work. My husband went in his uniform and right away we received help we couldn't even get into the door. I ended up getting a brand new Kia. I had the car for 3 months and the radiator busted. I had the car towed to carmax they ended up sending it to Kia. They completed a buy back. They ended up letting me choose another car but before that they rented me a older Kia so I could get around (which was like a slap in my face). I ended up getting a Dodge Dart with extended services, my car started to act a little funny so I decided to take it in as far as my moon roof glitching and the steering wheel locked up when I was driving. It took several months for me to get a hold to anyone in maintenance I was pretty much in tears because I didn't want to drive my car because I didn't want it to lock up while I was driving it. When I finally got a hold of someone name William he set up an appointment but didn't even apologize for how long I had waited or the fact that I had been on hold for 37minutes. I brought the car in and he took the car and drove into the service area and wiggled the steering wheel and clicked the sunroof off and on and them came in and told me there would me a diagnosis charge. (Wtf) really you didn't even look at it. So I called my husband and we took it to Larry H. Miller dodge and they wouldn't even let me leave with the car until it was fixed due to it being a liability. Thank God for Larry H. Miller for catching the issue.
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