This UPS store is located in an upscale area where I live and consistently superior service can be expected by patrons from surrounding businesses.
This store and its insolent staff is a clear Exception.
They are exmplary at one thing:being very rude to customers
In Particular Ben/Benjamin
And the individual who identifies himself as the owner Matt/Matthew doesn't seem to care when it's brought to his attention,
he has no comment one way or the other
I'd strongly recommend against patronizing this establishment as these people have no clue about how customers should be treated.
Lots of other mailbox stores in the area