this review is strictly for this location. ( the one above Walgreens) My husband and i have been long time fans of bouchon bakery... so much that we have to stop by each time we leave. our must gets are usually the ham and cheese croissant and ham and cheese sandwich / turkey sandwich. This past weekend ( easter) , we stayed at the palazzo and walked to this tucked away location thinking we could beat the line. we got there and were the only ones there ...so here we were thinking yay we scored. The girl behind the counter did not greet us right away... not that it mattered if she was busy .. but she wasnt and when she did she was not very friendly. I placed my order of the ham and cheese croissant and waiting for it to be heated up. IN the meantime, my husband wanted to place an additional order but this girl was just ignoring him. It took almost like 2 minutes before she asked if he needed some help or if he wanted to order. yeah granted we came together, maybe that can be confusing, but i thought it was pretty obvious that he needed to place to order. Anyways, after 2 minutes she finally acknowledged that we wanted more sandwiches. Again she was not friendly, and almost borderline giving us an attitude. But we didnt say anything; we just stayed quiet and just waited patiently for our sandwiches. At the other locations, the staff normally would put the whole sandwich in the panini press but this girl... she took the sandwich apart and then heated it .
it just seemed so different ... but the main reason for this review was b/c both my husband and i got food poisoning from these sandwiches we got . I dont know if its b/c of the location - that they may not get the most fresh items or if the assembly of these sandwiches went wrong.
but for now .. im definitely staying away from bouchon.
some may say .. maybe its something else we ate or drank that day ... but to make it simple, those sandwiches were the only thing we ate that day before we headed back home and water was the only thing we drank ( bottled).
we are soo disappointed.