Let me start by saying that Rob is a liar. They sell lemons here!!
The business ethics of this dealership are so terrible. I bought a car from them in January. One of the deals when I bought the car was that they would replace the broken sun visors. They bought two new visors and called when they got delivered. Turns out that they bought two different colors of visors. They didn't tell me until I was already at the dealership to get them put on. I got the non matching visors put on my car because I didn't think it would be that big of a deal. After their tech put on my "New" visor they were covered in oil finger prints. The guy didn't even wash his hands before working on the interior of my new car.
Not only did they ruin the visors they just bought, I have to deal with them being covered in oil? Then a month later the visor falls off while I'm driving. I called Rob to see if they could get me the correct colored visor and to have it installed correctly, he said that I would have to pay for it and it's not covered any longer.
Now since I bought my car in January, I have put over $2000 into this car because of all of the things that have been coming up. Including a bad battery and AC compressor leak, they hadn't even changed the oil for me. Seriously... nothing was done besides giving it a wash. Maybe it was my fault for not getting it looked at before buying.
I was so happy with my car the first week I had bought it that my boyfriend also bought a car from them as well.
Brief summary of his experience with this dealership. He had to return to get it looked at 3 times in the first couple of weeks because the check engine light kept coming on. They kept only doing enough for him to drive off of the lot without a check engine light on only to have it return the next day. After so many times he finally just took care of it himself costing him nearly $500 in repairs,,,, for a car that was just bought.