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  • So, just for some context, my family and I have a Waffle House tradition. We are from New England, which is entirely void of these places. So, when we travel, if there is a Waffle House in the area, we always go. When comparing these places I bench mark them to 2 of them that I have been to against all others. These 2 were in Pennsylvania and Ohio, and had the friendliest most respectful staff. The food across all of them is pretty consistent, with mediocre waffles and great hash browns cooked with the additions that you want. This place was just plain depressing. I walk in and sit down. Nobody says a word for me for about 10 minutes, although it was not crowded at all. Finally my waitress, without even looking at me, say, "Here or takeout?". This began a meal where most of the staff never made eye contact, never smiled, never asked how me or my meal was. I thought I was in an episode of the Twilight Zone. Finally, there was a waitress who was smiling and friendly. As it turned out, she was in from another store. Many Waffle Houses see it as part of there "thing" to be friendly. Many even have a practice where whenever some enters the whole staff say good morning in unison. this one, not so much. I have to say, that when you have an individual like this it is an individual staff issue. When you have an entire store like this, then it is certainly the management. For my part, I will just chalk this up as another part of the quaintness of my ongoing Waffle House tradition. But if Waffle House corporate reads these, this is probably something that is easily correctable.
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