I was referred to Mike with Infinity after my A/C caught on fire last July. I own 13 cats and was so worried my babies would need to go to a Cat Hotel for the weekend but Mike came out right away and fixed the issue WITHOUT trying to upsell me or do any unnecessary work. I had him give me a quote for a new unit since my unit was 15 years old and he beat the other three quotes I had. I really wished I had Mike's number three years ago when Mittens2 got stuck in the floor vent of my bathroom. My home warranty sent out another company that refused to take apart the vents at first, it took 6 phone calls before a manager finally authorized everything and Mittens2 was saved. Although he never really filled recovered and would hide under my waterbed any time the new AC kicked on. Which is crazy because it's super quiet. The old AC would rattle my whole trailer, but the new one hardly makes any noise. Thanks Mike!