I went here to get my watch fixed; it needed a new battery and a new strap. The employee immediately sat down with it and got it done within minutes, being careful to select a new strap that matched the old one as closely as possible. Wasn't cheap - I ended up paying $50, which is more than the watch cost me in the first place - but the battery is expected to last for five years, and the new straps look much more durable than the old ones that were falling off. And the quick service is fantastic.