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  • I'm writing this as a final update to my Tempe Honda experience and the bottom line for both Tempe Honda and American Honda is the neither company has integrity nor keeps their promises. No matter what they say to you, their actions speak louder than any promise they make. Based upon my experience with them over the last year it is very evident that both Tempe Honda and American Honda are nice to you when they can make money off of you but after they have your money their attitudes change and they could care less about you or any concerns you have. It's worth noting that upon first contact about our airbag recall Tempe Honda did everything their could to distance themselves from this problem stating that they are just a small dealership and that they were doing all that American Honda had instructed to do, when (per American Honda) it was up to each dealership to decide how they would help their customers out. Unfortunately for me I chose to go to the wrong dealership and come to find out I chose the wrong car manufacturer. Honda's are great but their customer service at the dealer and national level are atrocious, if you are considering Honda look elsewhere!
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