I had a big problem with my fridge/freezer last September and should have thought to post my favorable review back then, but simply forgot to do so. He was the only tech out of 3 or 4 total (for the same fridge problem) that knew what he was doing and I was also impressed that he was willing to work nights and weekends. I've been a real estate agent and have owned personal homes plus rental homes over the 25 years, all with repair needs at one time or another, and I know good service! I also thank Old Republic Home Protection for choosing this company as one of their preferred providers!