Drove across town as I'm a regular. (Used to live on cotton lane now live in downtown phoenix) It was 10 minutes to close. Staff wasn't able to accommodate even quick pedicure. This only place I would go for gel manicure as they are phenomenal for gel. The pedicures are great, you get a lot for great price. Sadden I now have to find new place. Every time I drive across town they are too busy and never accommodating anymore.