I've been coming to this place sporadically since they opened. There was nothing to comment on every other experience until today. I called in an order so I can pick up before I went to work. This was at six in the evening. They asked me how long until I would be there and I told them 15 minutes. So when I get there there are no drinks ready, I still have to give them my order again, and they tell me they were really busy before I came. But that's why I called the order in! I've come before to place an order for several drinks to go and have had to wait 20 minutes so I was trying to plan ahead this time . When I expressed my displeasure with the situation they kept telling me that it was because they were really busy right before. They were not apologetic at all and even told me not to come back! No problem guys! I won't be back and neither will anyone else I know!