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  • Called for an appointment, at the sunset location. Aidan suggested a later time frame and I agreed. I walked in and the nail tech was backed up with 2 appts, still on his first appt. I called Aiden back and he said it was a misunderstanding and that they were short handed for today, asked me to communicate with the tech to see what works best for the tech. I didn't know that when you call for an appt you are supposed to reconfirm with the nail tech to assure your appt is secure. I expressed my frustrations as I have never had this issue in the past. Aiden continued to say that I should take my business elsewhere!! Thank you for the hospitality, and the care and service that was not received.
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