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| - First time at Lucky Strike. First, the ambience is super and it's very clean. We were there for happy hour, great food and not very expensive at all. Free refills on soft drinks which was a huge bonus. Now for the downside of our visit. We waited, and waited for a waitress to take our orders, she kept coming around the telling us she'd be right back. This happened several times. It wasn't busy at all, so not sure why the inadequate service. When we did get to order, the food took forever! For appetizers it sure took a long time, it was incredibly slow. Refills on drinks took just as long, not sure I understand that part. One of my friends had a common drink from the bar and it was so watered down and horrible, she should have returned it but didn't. So it's time to leave, the waitress brings our bills... finally. Then we had to wait for her to come pick them up, and then bring the change back. Three of us went to the restroom before she even brought our change and keep in mind two of us are women and take forever in the restroom. Very slow service, not sure if she was having a bad night or maybe the kitchen and bar were holding her back. At any rate the service wasn't great. However, it is a neat little place and I say little because it's not huge, but I prefer that. The music is a tad loud at times but it added to the atmosphere. Definitely will go back again, just hoping for better service. The staff was reasonably nice, but walked around with zero smiles on their face. Postive attitude is a must to work in that type of environment, people come out to have fun, not to have to deal with employees who are clearly not having a good time. I'd love to work there, it's upbeat and would be engaged in giving customers the best experience.
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