Business owner here, My time is valueble. Eco - Tint had me in and out of there in 15 minutes tops for my brand new Dodge Durango. The owner came out and shook my hand and asked me if he could get anything for me. The room I had to wait in, was air conditioned with a fridge and cable TV, lot's of reading material and a clean bathroom. I wouldn't believe any bad feedback anyone leaves this company, I would say it would have to be a competitor cause these guys are top notch. Nothing but smiles and helpful information. If you complain about price, you're cheap and shouldn't be tinting your vehicle anyways, get movin' along.