I placed my order online and showed up at my designated time on Christmas Eve only to find one long line that weaved through the business and out the door. There was no separate line for those who already ordered. Once in line, I had to wait there for 45 minutes behind a person with serious intestinal issues. Once I got to the front of the line, I asked if he wanted my order number and he said it wasn't necessary.... Then why did I bother placing an order at all???? As I told him my list of items, I asked for the $6.99 mini cheesecake from my online order and he said they didn't have that. I inquired about what they had comparable and was told a full-size cheesecake sampler for $14.99. I started to complain and he called over another employee who proceeded to tell me the website is not indicative of their selection. WHAT???? I was at a complete loss.
Fortunately, the food was amazing and the package deals made the cost very reasonable. I will probably go back, but begrudgingly.