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  • Worst service ever. It's as if many of the employees think the customers are there for them. The initial order was a rushed process which I had to slow down to allow our large party, which includes people who haven't dined at a Nandos to view the menu. When ordered, the spice levels were taken, but the kitchen messed up the spice level on two orders. When this was brought up, we were initially blamed for why the order was incorrect. We pulled out the receipt, but the server grabbed the two entrees and took them back. Within a minute she was back with the "new" entrees and said the kitchen made the error. It looked like they just added more seasoning rather than to re-do the meal causing the spice level to be much greater than ordered. Each party member had also asked for a water, yet only two were brought out. When asked, the server then said only two were on the receipt and again tried to blame us as the reason we didn't get beverages. For those who had their food prepared correctly, they enjoyed it. Having gone to other Nandos in the US, it was disappointing to eat here. Looking at the reviews, it appears this is not abnormal. Hopefully someone from management will actually try to improve the place.
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