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  • WORST dining experience. The dinner was for my best friends birthday and her two sisters birthdays which fall the day before. We called two hours prior to make a reservation for 9 adults and 2 children. We were told we couldn't make a reservation. So we ended up getting there a 7 to wait. We told Kat it was for 9 and 2 babies. She put us down, but when she did it was for 5 people. We again told her 9 adults 2 kids. She seemed very confused by her job. After reassuring that 9+2=11 multiple times she put us down for 11 people even after continuing to get it wrong when talking to the other lady tiffany. Honestly these woman were incompetent. I'm not sure if they could even handle rolling silverware but they definitely shouldn't be running the front. She never asked for our name or gave an estimated wait time. After 15 minutes of waiting she told us our table was being set up. Almost 30 minutes later they came and called for our table, another group was confused for us and they gave the table we had been waiting for away to another group. After we told her she called the manager. Finally they went and looked for a place to seat us. We waited and hour all together even after being told only a few minutes for the table to be set up. Once we were finally seated we were thankful. We had two waiters and both introduced themselves and took our drink and appetizer orders. When one came back he only brought the appetizers and one side of the tables drinks. We asked again for our water and bread and waited about another 10-15 minutes. Still no one brought those who had nothing to drink, something to drink or bread. We finally asked two guys clearing tables to bring us water and bread. I also canceled my drink and only wanted water because I had already been waiting too long. We finally got some water but AGAIN had to ask for bread. Even though I canceled my drink they ended up bringing it and asked if I just wanted it since it was already made. I said I guess, even though it was canceled. (They ended up charging me for it, even though i told them it was canceled twice). The manager came over a few times to try and set things right even though we were all extremely unsatisfied by that point. By the time we did get our food everyone was ready to leave and they were already about to close at 10 anyways. So we asked for boxes to take the food to go. 15 minutes and no one comes with boxes. Finally someone comes back and asks if we need boxes.... Even after we already asked. Waited again, finally after more waiting we got boxes. By this point I had enough. Honestly if you need two waiters for one table one of them shouldn't just bail out and never come back. It was one waiter for all is us but after asking other people about 5 different people had to take our requests. Needles to say it was a complete disaster and a fantastic way to ruin 3 people's birthday dinner.
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