This is one of the rare times I'll ever rate a rental car agency with five stars, but hands down does this agency deserve its very best.
Upon arriving at the Mc Carren Rent a Car Center from the main terminal, I walked up to the Enterprise counter and was greeted kindly by an agent who brought up my info on her system within a few seconds. She confirmed with me regarding the price, and quickly directed me over to the rental booth in the garage.
When I got to the garage, another agent greeted me warmly and went over the contract/price, and it was exactly the way I had booked it online. I did upgrade to a full-size so yes, the price went up as expected. They didn't hassle me for insurance as I had mentioned very clearly I would opt out for all options. She handed me the keys to my Toyota Camry and off I went on with my business.
The vehicle (Camry) was comfortable and a perfect vehicle to ride around town. It was clean and just the way I had expected.
Upon returning the vehicle, another friendly agent did the quick inspection and advised me that the charges were exactly the same amount I was quoted in the very beginning.
It is so rare to ever come across such great service from a car rental agency, especially when most of them are scams and agents are d-bags. Needless to say, I was not only super satisfied, but will most definitely choose Enterprise should I ever need a rental in Vegas.
My rating: A+