I am so happy with my experience and purchase. I asked for the Internet manager the second I walked in because I know they are familiar with their competitors prices and I could negotiate the best deal . I had the pleasure of dealing with Michele Caldwell. She was very pleasant , she got to know me, my wants and needs without being pushy. She was patient as I wanted to look at several vehicles. Once I had it narrowed down she helped me find the perfect vehicle. The negotiating process was simple and so was the paperwork. I love my new Dodge Journey I can fit the whole family in comfortably and still take it off road for some fun adventures. When your shopping this holiday give these guys a chance and ask for Michele. I think you'll see the car buying process has changed and Michele is awesome.