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  • I was a little disappointed in my dealings with Christopher's and I'll explain why. The store is really fascinating, with lots of beautiful and unique jewelry. The staff seem well informed and are very helpful, too. I went there looking for an engraved locket for my mother and while they didn't have anything in stock that fit what I needed, they told me they could easily order it in and engrave the locket in store but the whole process would take two weeks tops from beginning to end. They called while I was there and confirmed their supplier had the item I wanted and would ship it to Christopher's right away. I actually live in Los Angeles but my in-laws live in Champaign, so I paid in full for the locket and engraving and agreed that my mother in law would collect the order when it was ready and send it to me. Fine. Except it took over 10 days longer than the completion date they gave me and I ended up having to bug them about it. When I finally got the locket, the last letter on the engraving looked like an M instead of an N but I didn't bother to call them. I was just disappointed with the experience overall, and hope it may have been different if I'd ordered a custom item instead.
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