Kimberly's had been cleaning my house for almost 3 years now and they do a great job. Someone is always home and we do a quick walk through and fix anything they might have missed. I like that we have the same cleaners each service so they are familiar with my house. Kimberly personally came to my house to walk with me and show me what they would do and identify off limit areas. The shelf with items my BF collected from around the world when he was in the Air Force and the PlayStation and Xbox are 'no clean' items and they always make sure to respect this request. Kimberly works with any requests to deviate from our scheduled time. Very happy with the service.