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  • How can you be in a customer service industry if you don't smile to your guests, you don't welcome them, or you don't thank them for being there! That's how cashier KIM was! I got to the window, she didn't talk, nor even said hi nor asked me what I need. So I started by saying, I need 3 tickets, 2 adults, 1 child. She then said "ok, $54." I was in the process of getting my Nevada ID when I told her I'm a local, she was like "ID". Mind you, still no eye contact!! She looked at my ID, I gave her money, she printed out tickets, handed them to me. I stayed at the window for a few more seconds while I put my stuff away. She did not even say "Thank you" nor "Enjoy" !! Like really girl?! HAHAHA. I can't believe it. I don't care if she's having a bad day, she just ruined mine! I work in the same industry, so I don't understand this gal's attitude. Anyway, we went for the haunted reef and we really enjoyed despite of KIM's unpleasant attitude. The staff giving away candies were really nice and generous!
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