I just called the Fry's on Signal Butte and Guadalupe in Mesa. I was greeted with a very kind and helpful lady in Customer Service . I believe her name is Barb. I couldn't find something that I had purchased this afternoon and she happily tried to locate it for me. This kind of service is what brings customers back. Thank you, Barb. I found the sweater, it had fallen out of the bag and was pushed farther back than when I first looked.