I was looking for a new urgent care as the one by Lowe's is just never clean, and although I really like Brian, the rest of their staff sucks.
I went here for help getting rid of a nagging cough. I was pleasantly surprised with how clean the waiting room was. They have a TV but they keep the volume very low - also appreciated. And its carpeted - not sure if that's a wise choice sanitary-wise but it looked very clean and helped keep the waiting room quiet.
There were a few people ahead of me but my wait time was only about 40 mins. I found the receptionist and the girl who took my vitals to be pleasant.
I saw Dr. Kyle (diagnosis: sinusitis) and have to admit I didn't love him. He asked me questions but I didn't feel like he actually listened to my answers. I left with a few Rx's including an antibiotic and codeine. Less than 24 hours later I was vomiting. I only took half doses of what he prescribed and still ended up violently ill. If I had taken full doses I probably would have ended up in the ER.
I went back again a few days later because they told me to stop with the meds and obviously I wasn't getting better without them. The second doctor, Dr. Ramsey (diagnosis: upper respiratory infection), was really nice and actually had a conversation with me about what had been going on. He wrote me a different set of Rx's and off I went. Unfortunately Dr. Kyle only gave me an Rx for 5 steroids (1 per day) which wasn't nearly enough. When I tried to get the additional amount Dr. Ramsey prescribed my insurance refused because it had only been 2 days since the last time it was filled. So here I am a month later and I still have a mild cough.
When all is said and done I would go back to Dr. Ramsey but not Dr. Kyle.