Had my first cleaning with Molly Maid yesterday. Came home to find one of my decorations broken and whole parts of the house not cleaned (windows, baseboards, and bathroom floor). Left them a message and they didn't call me back this morning so I called them again. Told them to NOT cash my check and we would not be using them again. They basically told me that I was a liar because the "team" didn't tell them that they broke my porcelain cross. It fell behind the TV and on top of my son's Lego and now we have to clean up all the pieces.
You screw up and I get called a liar. Not the way to win business!