This was the best car dealership my husband and I have ever been to hands down. The sales staff is very up front with prices and they don't play games with fees, the cost once everything is said and done, etc. which you find at most places. The service dept. also serviced my car while we were waiting for the paperwork to be finalized for my husband;s car (I also have a VW, but I bought it from another dealer). Everyone was very friendly. Don't go to Keffer--definitely go here. The staff is way more knowledgable and honest.