Lots of bad reviews but this is a good one.
Saw a special deal on the internet and went on Saturday morning on special deal. ""Sofa was in stock.
Sharon - the sales rep was very friendly and helpful. After the purchase, she called and followed up. Informed us there would be backlog.
Only glitch was: I got a call, selected delivery date but because I forgot to "call back", sofa was released to next customer.
The delivery team informed me I would get a call when next shipment came in and I did.
Delivery time was promised to be between noon to 3pm. I was able to track delivery using email link.
Got call from delivery team at noon sharp. They found loading dock of condo and delivered and set up sofa within 10 min. The two gentlemen were very friendly and efficient.
Overall, very positive experience. Special deal item was in fact available.
Sales rep was professional and friendly. Delivery team were great.