This is the worse service ever. Wish I could give them negative. My internet is beyond slow. When I signed up I was told by there AGENT that I was getting the top speed for $39.99 a month. I received my first bill in the mail and they tried to charge me $61.99 I called and they changed it back to the $39.99 the month after that they did it AGAIN I've been a loyal customer for 1 1/2 years. This last bill they are trying to charge me $70.00. I suggest you run fast from this company they are a SCAM. I will be taking my service to cox (: