My husband and I have been here 4 times so far and even brought some of our friends with us.
3 out of the 4 times the food was amazing. The pulled pork sandwich is slightly tangy which makes it really good. The ribs are great and the string fries and onion rings are really good and some of our favourites. Quite honestly 3 out of 4 times the food has been 4 stars and the best southern food I have eaten yet.
The only downside is that the last time we went both the food and the service were more like 1 star. Our ribs were burnt (to the point where all you tasted was burnt food) and the half chicken was still cold on the inside. It also took a very long time to get a refill on our water and when we left I felt like I had filled up on fries and water for dinner! They did not charge for the ribs which was fair. I think it was just an off night for them.
I've given 3 stars as an average for my cumulative experience.