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  • I tried this place hoping to find my new home for spray tanning. After talking to a very nice young lady I purchased a package of five tans. I then went in and tried the machine. All the beds, lobby, etc. seemed very clean. They are open late, and they don't pull the "We can't take anyone the last 30 minutes we are open" routine which is always a major pain. I spray tanned and left feeling awesome about just giving them my $80. Until the next day. NO TAN. I mean, nada. I was still snow white. With a pending poolside engagement that weekend in Palm Springs, I needed some help. I went back and the manager and I had a chat. I showed her my skin and she said it sometimes take two tans to show color. I wish I had known that when I bough the package, but ok. I buy ANOTHER tan (they offer 1/2 price tans on Friday afternoons) so I do not have to use one of my more expensive packaged tans. I get sprayed again. Then I go to Palm Springs. And, of course, the only place I show any color the whole weekens are on the backs of my knees. Lovely. So needless to say I was less than pleased, so I returned to Solar Waves and asked for a refund. The manager at first was extremely hesitant, but after I pressed her she caved and credited my card minus the one tan I actually used. Maybe there is something wrong with my skin, but I have spray tanned at several other places with no problem. I suppose this place could be great for regular tanning, but I honestly have no idea. I would just recommend staying away from their spray tans. I am giving them 3 stars because although their product may or may not work, they at least refunded me my money, which I very much appreciated.
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