We have been coming here for YEARS and I love it! The front office staff are wonderful, friendly, and so helpful. Dr Carpenter is the greatest - We did try out his associate Dr Giles whom we also loved. I wish we could have said the same about Dr Van Over. We felt she was detached, never looked us in the eyes (no pun intended) when she would speak to us, and categorized my husband's problem with his eyes as one because of his age (hes in his mid 40's). She lacked empathy and the caring nature I found that Drs Carpenter and Giles had. For our family, she was not the one for us....But the other providers were. Love this place!