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  • ***FRAUD FRAUD*** UNPROFESSIONAL ** RUDE CUSTOMER SERVICE***** I had a gas or oil smell coming from the engine side so, I went to this location ask them to diagnose the issue. Your mechanic called me said we have to check the fuel tank, initial testing fee is $40 + tax. I agreed to pay but I told him smell is coming from the engine "why you want to check the fuel tank? " Later they quoted me $989.89 for replacing the fuel pump. I declined the service. When I went to pickup the vehicle they charge me $47.71. When I checked my car I found 2 gasket on the seat floor. I went back showed them one. He said "They will put back in " . Your mechanic took the car and returned in less than 5 minutes. I asked the front desk guy, How can they fix the gasket in less than 5 minutes? I went to the car I found the gasket lying on the floor, they did not do anything "your mechanic threw away my gasket" just returned the car to me. I showed the gasket to the front desk guy. Gasket has 5 screws they can not fix it in 5 min this is ridiculous. Now I am getting bad smell when I am driving on the road it is coming from the fuel tank cover seal. I want full refund I am going to dispute the charges. Other mechanic said only cleaning required for the engine there was oil on bottom side, We cleaned it now there is no smell from the engine . Your company mechanics are not doing the right job. Called the customer service on 10/18/16 , called me and he was rude and said I will send you refund in a week but I did not receive so far. Nove 9th I called the customers service left message , I got call back on 11/10/16 By Dan, he said they will look in to it and call me back but I never got call back or received any refund. This Flecher's Tire & Auto chandler is doing wrong full business, to fix my car I have to buy the gasket it costs me around $150 . Still I have the gasket in my car seat.
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