First I want to state Queensway Fish and Chips provides quality food and services. Having been in the neighbourhood for 40 years they have an excellent reputation for great food and always maintain good standards.
I ordered food from skip the dishes and watched on the app as the driver left the shop in less than 20 min this at 515pm the driver contacted me to say he was at my condo I gave him the unit number and entry code. he said he couldn't park. I gave instructions. the driver continued to call me for over a 1 hour period asking for unit numbers how to park. at times he was in my lobby sometimes I could see he was driving about a mile away. I contacted Skip the dishes 3 times.
once they said to go meet him in the lobby app showed his car 6 blocks from my home. The delivery arrived at 640pm. driver was unapologetic
Skip the dishes promised a refund
3 days later Queensway called they were upset as Skip the dishes said I complained about the quality of the food and they were not paying Queensway and lowering their rating.
I did not complain about the food the driver was incompetent. The food was actually still ok but cold due to the drivers incompatice.
I have not received a refund and do not think Queensway should pay!
I will not use Skip The dishes again.