Last time, Holly left bleach in my hair for over an hour and worked on 3 customers while my hair was frying off in the machine. When I was still there I didn't notice how bad and uneven it was because I had been there for 4 hours and it was dark by the time I left. I came home and cried when I saw the mess she made. (See pictures) My hair was literally falling out and breaking off for months and I know I lost about 6 inches of hair since. She offered to fix it if I come back and let her, but I knew I didn't want to step in her salon ever again. She's not exactly apologetic for her mistakes either, since she said to me "you're just not used to your hair being that blonde". I probably only came to her a couple times because I thought she'd know what to do with Asian hair. But she's not as careful as I thought. Avoid this place if you're trying to find a good colorist.