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| - My wife and I are relatively new to the gun scene, so when the Gen II Glock 19 my father in law gave us lost its front site, we were a bit at a loss. I called Brian at Wright Armory who helped us understand the options. Because he had a front site kicking around, he said $20 for a replacement parts then labor.
When we arrived, we met Marcus, Head Gunsmith. He was in the midst of a lot of work (the holiday season is usually busy as people prep for time off). He stopped his project, gave us his undivided attention, and made our fix in no time. In addition, he took steps to ensure that the same problem would not reoccur. Normally there's a $40 minimum labor fee for any work, but Marcus cut us an exceptional deal given the ease of the project. We're looking forward to bringing sugar cookies by to say thank you.
Here's the thing: to walk in with a simple fix as a newb, and still get the same attention, good-natured customer service, and skill that you would with an advanced problem- it's the hallmark of a great organization. We have a gunsmith for life.
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