It was a pleasure to work with Richard for my wedding flower. I planned the wedding long distance, so all of our communication with via phone and email. We told him what our budget was for our flowers, and he was able to help us think of ways to cut costs-- like using less expensive large vases for our altar flowers, or omitting the hand sewn flower girl headpieces and using nosegays instead. After those, we were still a little over budget, so he offered to do it all for our budget price, including the delivery. This was such a kind gesture! Richard was great to work with! I would give him sporadic descriptions of what I wanted and he would be able to piece it together. The week before my wedding, I found out there was a change in ownership of the flower shop, but Richard said he would still be responsible for my wedding. That could've been awful, but it didn't affect me at all. Richard made sure all parties were in the loop and it was very smooth.