Lowe's is my goto store for home improvement supplies. It's convenient and local to me.
Customer service is always great and prices are fair.
My most recent experience with customer service was AMAZING. So a hose burst on my hot tub. Call repair guy or try to fix it myself? I gave it a go. Took pictures of the hose and fitting and headed to the plumbing section. I showed the gentleman the picture and asked for help. He didn't have exactly the fitting for a hot tub, but gave me what he thought would work. It did! Under $3 bucks later and all was a go! Winter came and it sprung a leak in same spot. My fault and maybe lack of strength to tighten fitting and frigid temps. Back to plumbing section. Same gentleman. Gave me the advice again and bam, fixed!
THIS is what I want in customer service. Sadly, I cannot remember his name. (Bad customer on my part.) Thank you!!!