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  • Writing a review of All Paws presents a real dilemma to me. I looked forward to the shop opening, as it was replacing a failing business in the shopping center. When it opened initially as All Wags - there has now been a falling out with the owners of All Wags and they've started operating this store independently - I visited, got to know the people working there and pledged to come back often for purchases. Unfortunately, I can't do that anymore because All Paws simply won't order the cat food that I need. The first few times I was in, they carried Acana Grasslands, although it was in a small bag. I asked them to order the 15# bag and picked it up once it came in stock. They stock the Acana line, but they don't seem to carry the large bag of Acana Grasslands. My cats have digestive issues, so switching their food is not an option. I have told them many times that they have a guaranteed purchase from me, once a month, of this product - if they will only order it. My frustration really has begun in the last month, as I've gone in and asked them to order Acana Grasslands 15# cat food three times. Each time they say they'll do it, but the call never comes. The second time I went in I was sure they must have ordered it (it had been two weeks since I'd stopped by to ask) and they still had not ordered it. I was promised it would be ordered "in the next week". I heard the same story again on my third visit to check if they had ordered my food. I don't understand how they can stock Acana, but can't order this flavor for me. Meanwhile, if I had waited on them to order the food, my cats would have starved by now. With no other options, I finally had to cave and order online. I found a place where I can order Acana Grasslands at a competitive price - actually about a dollar less than what they were selling it for - with free shipping, so long as I order two bags. I really wanted to support a local retailer, but it seems All Paws isn't interested in selling me cat food. I wish All Paws all the success in the world. The two stars is because their grooming services are fantastic, but I am really very disappointed that they never even made an effort to order the food that I need for my pets, even after they told me that it would be no problem.
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