I recently required some brake work to be done before heading home to Rochester. After about 45 minutes Bill called me and told me what the problem was and quoted a price for the work. 20 minutes later he called and told me about another problem that he had initially failed to detect. In addition, he was 10% off on the price that he quoted me for the additional work. Finally, upon my return home to Rochester, my mechanic pointed out damage that Bill had caused that will cost $200 to repair.
Bill has been disingenuous and completely unwilling to accept responsibility for what has been done. In my view, he is neither honest nor competent.