I'll update this as my tattoo removal progresses, but so far this place is awesome (only had one session so far).
Frank is super nice and really chill. Getting a tattoo removed is no simple decision and everyone knows it hurts, but he was such a nice guy that I was totally at ease.
Speaking of hurt - holy shittake mushrooms - that's some of the most uncomfortable and sharpest pain I have ever felt. The tattoo I'm getting removed is on my rib cage so maybe that has something to do with it.. but damn. OUCH. It hurts. Way worse than when I got the tattoo 6 years ago.
Regardless - I am definitely recommending this place to anyone who needs a removal in the future!