Used this company last summer and again just now, when its going to be 112 degrees today. ugh. Fast to respond. Fast to fix. Everyone was friendly. Seemed pretty knowledgeable. Robert was my technician today. I also used their Plumbing service last year; John was a great help and pretty funny too. Jonathon is co-owner, I do believe, and he was great to work with as well. Happy with service!