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  • I've been going here for several years. I've had mixed experiences with the quality of my services, but the staff was normally always really nice and helpful and they're reasonably priced. Today I went in for a pedicure. I had an appointment (I know better than to not at this place, always busy and you'll wait forever without one). They sat me pretty quickly but I ended up sitting in the chair for over an hour while a woman massaged my legs. That was it. Other clients came and went. Clients with later appointments got sat and had their toes done, while I sat there and had basically no service. I finally asked a different tech what was going on (not a problem but the woman who was massaging my feet didn't speak English, and was not even a tech. Which whatever, she was lovely, but apparently she was only supposed to keep me preoccupied until someone else could come do my nails). One of the managers came over and said she'd be with me in a minute, then went and sat down and started giving someone else a manicure. Meanwhile I continued to sit unattended in the pedicure seat while those with later appointments got sat and their nails done. I finally decided to leave because I'd been there for over an hour without anyone so much as indicating they would ever come do my nails. On my way out, I asked the male manger if I could talk to him. I explained that I'd been there with an appointment for over an hour and no one had even worked on my feet, while later appointments were being sat and given service. He said nothing. The female manager was behind him still working on the manicure she was giving and said she'd be with me shortly. I said I was leaving and her response was "good." Well, ok then. I am disappointed. I have gone to this place for years and I know it has it's quirks. I've always been satisfied though and the experience was pleasant. But if that's how they want to treat customers I won't go back. And I won't recommend them to anyone. Save yourself the headache. Go somewhere else.
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