Called ahead to make a reservation for a group. Upon arrival we were sat at a table far too small for our group and then we had to make a fuss to move some tables together ourselves.
Then when we got food, several items had hair in them. We sent them back and one was returned to us cold (we were pretty sure it was the same plate with the hair taken off, gross). The worst part by far though was that one person's didn't come out. We asked the staff who said it was on the way, so we waited. By the time everyone else was done their meals we had found someone bussing tables (as staff stopped coming around) and asked again about the food and we were told it was being made now. Many other tables that came in after us got their food long before we got all of our food. When the food did arrive it had absolutely no flavour to it, it was just vegetables and noodles fried in oil.
Terrible service, absolutely awful. The food was mediocre at best, but with our experience I'd say it's extremely hit-or-miss.
The worst part was when they tried to charge us for the item we never touched and the other item that took FOREVER to get, and we had to argue with them to take them off of our bill!