For me the food here is 5 stars. I love the options and the quality is always on point. They have so many vegetarian meals and are very open about the nutritional content of the food. Bakery items are pretty tasty for a chain bakery. This location is just so very busy. I have always waited in long lines and the layout is poor. People waiting for food after ordering get in the way of people waiting to order or people trying to get drinks. To gos just take so long you might as well stay and eat (if you can find a table).