GREAT CUSTOMER SERVICE!!! My friend had purchased some shoes here almost a year ago and when he wore them he got the worst blisters of his life! So we found the receipt and taped back together the box and waited for our next visit here which was last week.
The manager was nice enough to let us exchange them for a different pair. The sales associate that helped us went out of her way to be sure that we were finding everything O.K. My friend found a pair of Caterpillar boots to exchange for the original shoes but one of the boots had a little dent on the top of it. My friend didn't really care since they were letting us exchange the shoes and he was lucky enough for that. But the associate found a replacement boot that wasn't dented on her own initiative. Very cool!!!
And of course I couldn't get out of there without picking up two pairs of shoes for myself :o)