I booked this rental using priceline.com, i was initially happy that I got a cheaper deal than most car rentals at the airport. I had a frustrating experience.
1. Waited for 20minutes at the Viscount station for the shuttle.
2. My credit card covers the LDW/DW, still they force me to buy their insurance.(They say my credit card is not accepted )
3. The staff are so arrogant, they behave as if they are giving away free stuff.
I left this rental location took a cab and went back to the airport, though i had to spend 20$ more at Enterprise I was happy.
Payless car rental should learn customer service, especially with people arriving at the airport from different countries.
Don't waste your time with this rental. Go for well managed rental companies.